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Frequently Asked Questions

Find answers about services, orders, payments, and supported platforms.

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Create a support ticket with the subject Claim $1 Trial Credit. Once approved, the credit is added to your balance for testing a service.
Choose a service, enter the correct profile or post link, add the quantity, check the limits, and submit your order.
Use Mass Order and enter one request per line: Service ID | Link | Quantity. Service IDs are shown on the Services page.
Drip Feed schedules repeated deliveries. Set the quantity per run, total runs, and the interval in minutes.
Part of the requested quantity could not be delivered. The undelivered amount is refunded automatically to your balance.
Start time depends on the selected service. Review its description for quality, limits, start time, and expected speed.
Where a payment-method bonus is active, it is applied automatically to the balance after payment.
The service may need time to process the request. An order may also be too far along to cancel or may not qualify for refill.
Established customers with consistent activity may qualify. Contact support to discuss your account.
Share the referral link in your Affiliates section. When referred users add funds, the applicable reward is credited to your account.
Open Add Funds, select an available payment option, enter the amount, and complete the payment.
If your balance does not arrive shortly, create a support ticket and include your payment reference.
Yes. Send support your deposit reference and the billing details needed on the invoice.
Click the comment timestamp and copy its link address. A valid URL includes both the video ID and the comment ID.
Analytics may update later. Check the reporting dates, allow time for a refresh, then send support a real-time analytics screenshot if needed.
Check YouTube's Spam folder first. If the comment is not there, contact support with the order ID.
These views are delivered through an advertising campaign. Delivery begins after the campaign is created and approved.
Impressions are total views; reach is unique accounts reached; and saves are the number of users who saved a post.

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